ISO/IEC 20000-1:2018

Complying with ISO/IEC 20000-1:2018 Complying with ISO/IEC 20000-1:2018 is a strategic investment that drives quality, consistency, and trust in IT service delivery. This globally recognized standard empowers organizations to improve operational efficiency, align IT processes with business objectives, and achieve continual improvement in service management practices. ​ What is ISO/IEC 20000-1:2018? ISO/IEC 20000-1:2018 is the […]