Complying with ISO/IEC 20000-1:2018 Complying with ISO/IEC 20000-1:2018 is a strategic investment that drives quality, consistency, and trust in IT service delivery. This globally recognized standard empowers organizations to improve operational efficiency, align IT processes with business objectives, and achieve continual improvement in service management practices. ​ What is ISO/IEC 20000-1:2018? ISO/IEC 20000-1:2018 is the […]

Kathmandu University and Dignep Group Announce AI Innovation Partnership

Software Outsourcing Services: Guide for 2025 Outsourcing software development is a strategic move for businesses seeking innovation, agility, and cost-efficiency. However, with countless providers and evolving technologies, how do you ensure your outsourcing partnership delivers exceptional results? The answer lies in benchmarking software outsourcing services—a data-driven approach that empowers you to measure, compare, and optimize outsourced […]

Understanding Change Management in Software Development Change management in software development refers to the systematic approach used to transition a software product from its current state to a new, improved version. This process involves overseeing and controlling any modifications made to code, documentation, procedures, or other project artifacts. The Change Control Process (CCP) is central […]

Generative AI (GenAI) is transforming enterprise operations by automating content creation, enhancing customer engagement, and fueling innovation.